If the GM unreasonably treats or damages in-game/external problems, the player can request correction through the customer center provided by the company. ![]() The player is responsible for the GM's request for cooperation as much as possible.In the event of misuse for the purpose of spreading or gaining benefit to other players without notifying the company, sanctions and civil/criminal liabilities may occur following with the operation policy. If the player finds an abnormal phenomenon (bug/system abuse, unauthorized program use, etc.) while using the game service, the player must immediately notify the company of it.In addition, for matters that occur while playing the game, the player can receive guidance on how to resolve the matters through the customer center provided by the company. The company possesses ownership of the game contents, such as characters and items in the game, excluding the right to use these terms of service.The player needs to check website announcements on these terms of service and the operation policy, and the company will not help with any disadvantages arising from failing to check them.In addition, penalties may be applied with higher-level sanctions if a certain player repeatedly violates the policy or the degree of violation is considered serious. In addition, violations of this may result in penalties according to the policy. When using the game service, the player should refrain from violating these terms of service and this operation policy and cooperate with stable use of the game service.The player has the legitimate rights to enjoy diverse content provided by the game company according to these terms of service.However, in the event of a formal request from judicial institutions, the company may provide limited information to the agency in accordance with a legitimate procedure. In addition, the GM does not disclose any player's information that has been unavoidably confirmed during business progress to the outside in any case. The GM does not request game/personal information related to the player's account regardless of business/game operation purposes.In addition, the player will be warned or the use of the game account/character will be restricted according to the policy. ![]() However, if issues regarding the interference of other players' gameplay or of the game operations are encountered, the company may review the issue and take any necessary operational action from a neutral standpoint. ![]()
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